Privacy Policy

1. Introduction

Endless Solutions Kft. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our applications and services.

We are a Hungarian limited liability company (Korlátolt Felelősségű Társaság) operating under Hungarian and European Union law, including the General Data Protection Regulation (GDPR).

2. Information We Collect

2.1 Information You Provide

We may collect information you voluntarily provide when you:

• Contact us through our website or email
• Purchase or use our applications
• Register for an account
• Subscribe to our newsletter
• Participate in surveys or promotions

This information may include your name, email address, and any other information you choose to provide.

2.2 Automatically Collected Information

When you use our applications, we may automatically collect certain information, including:

• Device information (type, operating system version)
• App usage data and crash reports
• IP address (for website visits)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and provide customer support
• Send you technical notices and updates
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

For applications like Ear that process audio data, all transcription and processing happens locally on your device by default. We do not have access to your audio recordings or transcriptions unless you explicitly choose to use cloud-based AI services.

5. Third-Party Services

Our applications may integrate with third-party services such as:

• AI Providers (OpenAI, Anthropic): If you choose to use cloud AI features, your data will be processed according to their privacy policies.
• Apple Services: For features like iCloud sync, data is handled according to Apple's privacy policy.
• Analytics: We may use privacy-focused analytics to understand app usage.

6. Your Rights Under GDPR

As a data subject under GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to processing of your data

To exercise any of these rights, please contact us at daniel@endlesssolutions.net.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When data is no longer needed, we will securely delete or anonymize it.

8. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: